SASSAGuide exists to help South Africans understand and access their social grants SRD R370, Older Persons, Disability, Child Support, Foster Care and Care Dependency. Because the information on this site directly affects people's income, food security and housing, we hold ourselves to a strict editorial standard. This page exists so you can see exactly who is behind every article, how it is researched, and how to reach us if something is wrong.
SASSAGuide is not affiliated with, endorsed by, or operated by the South African Social Security Agency (SASSA) or any government department. We are an independent information resource. Always confirm payment-affecting details on the official SASSA website at sassa.gov.za or the SRD portal at srd.sassa.gov.za.
Meet the Editorial Team
Every article on SASSAGuide passes through a real human editor before it goes live. We do not publish AI-generated content without expert review, and we do not republish other sites' work.
BA Public Administration (UNISA). Over 3 years working in South African social development, including 1 years volunteering at a community advice office in Soweto helping SRD and Older Persons Grant applicants complete forms, lodge appeals and follow up on rejected applications. Sarah leads tone, structure and applicant-friendliness across the site.
Diploma in Journalism (Rhodes). Thabo verifies every payment date, grant amount, income threshold and procedural step against primary sources official SASSA media releases, the Government Gazette, the Social Assistance Act 13 of 2004, and SASSA's customer-care line before any article is published or updated.
LLB (Wits), admitted attorney. Lerato reviews any article that touches legal rights appeals, reconsiderations, fraud reporting, means-test disputes for accuracy against the Social Assistance Act, the Promotion of Administrative Justice Act and current SASSA regulations.
Handles every correction request, missing-information report and reader query that comes in through our editorial inbox. Nomvula triages issues to the right reviewer and posts the public correction note when an article is updated.
Our Editorial Process
Every article new or updated moves through five stages before it reaches you:
- Primary-source researchWe start from official sources only: SASSA media releases, the SRD portal, the Government Gazette, gov.za publications and direct guidance from SASSA's call centre (0800 60 10 11). We do not start from other websites' summaries.
- Drafting in plain EnglishAn editor with hands-on grant-application experience writes the first draft for first-time applicants — short sentences, no jargon, with a clear "what to do next" at the end of every section.
- Independent fact-checkA second editor verifies every date, amount, threshold and step against the cited sources. Numbers are quoted with the date the figure was announced.
- Compliance reviewArticles covering rights, appeals, or fraud reporting are reviewed by our compliance reviewer for legal accuracy before publication.
- Publication & ongoing updatesThe article is published with a "last reviewed" date. Whenever SASSA changes amounts, payment schedules or rules, we update the relevant articles within 48 hours and add a visible update note.
How We Source Numbers, Dates and Rules
- Payment dates — taken from SASSA's monthly payment-schedule press release and cross-checked against the official SASSA website.
- Grant amounts — taken from the annual Budget Speech and the SASSA increase notice in the Government Gazette.
- Eligibility rules — taken from the Social Assistance Act 13 of 2004, the Regulations Relating to the Application for and Payment of Social Assistance, and current SASSA application forms.
- SRD R370 specifics — taken from the SRD portal's terms, the Department of Social Development's monthly briefings, and the latest extension regulations gazetted by the Minister.
- Appeal procedures — taken from the Independent Tribunal for Social Assistance Appeals (ITSAA) website and the relevant sections of the Social Assistance Act.
Why You Can Trust the Information on This Site
- Every article shows a clear "last reviewed" date so you know how fresh the information is.
- Specific figures (R370, R2 315, R5 350, etc.) are tied to dated SASSA announcements not guesses or rumours.
- If we get something wrong, we publish a visible correction at the top of the affected article and date it.
- We do not collect your ID number, banking details, or any personal information. SASSAGuide is informational only.
- We never charge for SASSA-related guidance. Applications, reconsiderations and appeals are always free through official SASSA channels anyone asking you to pay for these is running a scam.
- We do not run paid placements that influence article content. Advertising on this site (where present) is clearly marked.
Information on SASSAGuide is for general guidance only. Your individual circumstances may affect your eligibility, payment date or appeal outcome. For decisions that affect your money, always confirm with SASSA directly or consult a qualified advisor.
Corrections & Reader Reports
Found a date that has changed, an amount that is out of date, or a rule that has been updated since we last reviewed an article? Please email [email protected] with:
- The page URL of the article you are reporting on.
- What you believe is incorrect or out of date.
- A link to the official source if you have one.
We acknowledge every correction request within 24 hours and, where a correction is warranted, we update the article and post a dated correction note at the top of the page.
Funding & Editorial Independence
SASSAGuide is funded by display advertising. Advertisers have no influence over which topics we cover, the conclusions our articles reach, or the outcome of our fact-checks. We do not accept payment in exchange for favourable coverage of any service, product or third-party platform. Articles that mention a third-party service do so on editorial merit only.
Our Commitment to YMYL Standards
Because the information on SASSAGuide can directly affect a household's income, food security and housing what Google calls a "Your Money or Your Life" topic we apply a higher standard of care than a general-interest blog. Specifically:
- Every YMYL article is reviewed by at least two editors before publication.
- Articles covering legal rights are additionally reviewed by a qualified attorney.
- Every article is re-reviewed at least every 6 months, even if no SASSA announcement has triggered a change, to catch silent rule changes.
- We never use scaremongering or clickbait headlines on grant-related topics.
- We do not "rewrite to rank" articles are written from primary sources, not by paraphrasing competitors.
EDITORIAL CONTACT
Corrections, source requests, media enquiries and partnership questions: [email protected] we reply within one business day.